Privacy Policy

Our Commitment to Privacy

The Wellness Community (TWC) respects the privacy of every individual who visits www.wellnesscommunitydc.org. This notice explains our online information practices. Because your privacy is important to us, we provide you with notice and choices about the collection and use of your information. To make this notice easy to find, links are provided at the bottom of our homepage and on every page within our Web site.

Use of Cookies

We use cookies, small files that are sent to your Web browser and stored on your computer's hard drive, to improve your Web site experience. The cookie is used to speed up your access to the Web site and the information you wish to see, but it does not contain any personal information. The majority of Web browsers accept cookies, but the “help” menu on your browser should give you options for preventing, accepting, or receiving notice of new cookies. However, please be aware that if you block cookies, some Web site functionality may be lost.
 

Data Collection

We collect two types of information:

* Standard Web server traffic pattern information - General traffic, site usage, and length of stay information is collected and stored in log files. This type of information is shared externally only on an aggregated basis.
* Personal Information - We do not collect personally identifiable information from you unless you provide it to us voluntarily and knowingly.
 

Contributions

If you choose to donate to our organization, we maintain a record of your contribution. We collect standard credit card information (card number, card type, expiration date) and keep a record of your financial transaction. Credit card numbers are held only until the charge can be processed, then the number is available only to our credit card processing company (Authorize.net)
Requests

If you submit an online request for TWC materials such as free educational booklets, or submit a question through a “contact us” query, we may have to gather additional information from you to respond to your request. Such information will vary with the request but often includes name, mailing address, telephone number, and email address.
 

Data Use

We limit the use of information provided to us on our Web site to the following:

• If you do not make a service request, donation, purchase, or otherwise identify yourself, we will have no personally identifiable information about you. We will only use aggregate information derived, in part, from your use of our site to improve our site and our service to you.
• If you provide personal information, we may enter your name into our constituent database and contact you in order to:
  • Complete voluntary surveys seeking feedback for quality and service improvement purposes.
  • Supply you with information including cancer related health news, TWC programs, events and services.
  • Request voluntary time or monetary contributions to TWC.
  • Request your participation in a TWC research study.
• We collect the email addresses of those who communicate with us by email. Inquiries may be forwarded to the appropriate TWC department for response and may be entered into our constituent database. If your name is entered into the database, we may contact you (as noted above).

Your Options

We respect your privacy and allow you to restrict use of your personal information. We recognize that you may wish to limit the ways in which we contact you and we offer the following options:

• Do not contact me by telephone.
• Do not contact me by postal mail.
• Do not contact me by email.
• Do not contact me with fundraising requests supporting The Wellness Community.
• Limit your fundraising appeals to semiannual solicitations only.
• Do not contact me or share my information with anyone.

For more information on how to inform us of any desired restrictions, please contact us. If you contact us with an opt-out request, all reasonable efforts will be taken to ensure that you will not receive any of the selected communications from us in the future. If you do not wish to opt out at this time, you may do so at a later date should you so desire.

If you opt back into a specific service, you will receive communication in that manner, regardless of your overall opt out selections. These services may include newsletter subscriptions or email communication by asking a question using “Contact Us”.

Data Security

We are committed to protecting the security of your personal information and to honoring your choices for its intended use. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we strive to maintain physical, electronic, and administrative safeguards.

We process your financial transactions via encrypted SSL sessions. SSL is the industry standard for securing Web-messaging transactions. Inside TWC, data is stored in password-controlled servers. Our staff is educated about the importance of safeguarding your information and we are committed to holding them accountable for protecting your confidentiality. However, such precautions do not guarantee that our Web site is invulnerable to all security breaks. TWC makes no warranty, guarantee, or representation that the use of our Web site is protected from viruses, security threats, or other vulnerabilities and that your information will always be secure.

External Website Links

Our privacy policies apply only to your use of TWC Web site. This site contains links to other sites, including sites that have a special relationship with us. We do not disclose personably identifiable information to those operating linked sites and we are not responsible for their privacy practices. Links to other sites do not imply an endorsement of the materials or policies on those Web sites. You should read the privacy policies of each site you visit to determine what information that site may be collecting about you.

The material and content contained in the Resource Library section of The Wellness Community web site is for general information only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. The Wellness Community does not endorse any medical product, treatment protocol or service or provide medical advice to patients, nor is it responsible for material you find on other sites. Users of these resources should not rely exclusively on information provided as information about health care changes constantly. All specific medical questions should be discussed with your own health care provider.

Contact Us

This privacy statement will be updated periodically and posted on our Web site. It applies only to TWC’s online practices and does not encompass other areas of the organization. We reserve the right to change this policy at any time by posting revisions. You agree to review the Privacy Policies each time you use our Web site so that you are aware of any modifications. By accessing or using the Web site, you agree to be bound by all of the terms and conditions of TWC’s Privacy Policy as posted at the time of your access or use. If you have any questions about our policy or our compliance, contact us.

Policy Updates

We reserve the right to update this policy at any time. If a material change is made to the policy, we will email all registered users at the email address provided at time of registration.